Privacy Policy 2nd — User Information Protection
2nd takes every Malaysian user's privacy seriously. This policy explains the types of information we collect, how it is used, and the steps we take to keep your data safe and secure at all times.
Last Updated: January 2026
Information We Collect
When you register or use the 2nd platform, we collect certain types of information to enable our services to function effectively and securely. The main categories of information collected are:
Full name, email address, phone number, date of birth, and chosen password provided during account registration.
Transaction details in Malaysian Ringgit (RM), including records of deposits, withdrawals, and payment methods used.
Device type, operating system, browser version, IP address, and other technical data automatically sent when you browse the platform.
Activity records on the platform include games played, bets placed, login sessions, and general browsing habits.
What This Information Is Used For
Information collected by 2nd is used solely for legitimate purposes related to providing the platform services to Malaysian users. The main purposes include:
- Processing account registrations and verifying user identities to meet compliance requirements.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
- Providing effective customer support and resolving inquiries or complaints.
- Detecting and preventing fraud, account abuse, or suspicious activities.
- Sending updates about promotions, bonuses, or platform changes—only to users who have agreed to receive such communications.
- Updating and improving the user experience based on general usage patterns.
2nd will not use user information for any purposes beyond those stated above without obtaining prior consent.
Cookies & Activity Tracking
The 2nd platform uses cookies and similar tracking technologies to enhance the user experience and ensure smooth platform functionality. Cookies are small data files stored on your device when you visit our website.
The types of cookies we use include session cookies (deleted after you close your browser), persistent cookies (which remain for a set period to remember your preferences), and analytics cookies (which help us understand user interactions with the platform in aggregate and anonymously).
You can control or disable cookies via your browser settings. However, please note that disabling certain cookies may affect the functionality or performance of some parts of the 2nd platform.
Data Security & Storage
2nd implements comprehensive technical and organizational security measures to protect users' personal information from unauthorized access, leaks, alteration, or destruction. All data transmitted between your device and our servers is secured with industry-standard SSL encryption.
User data is stored on servers secured with strict access controls. Only authorized staff can access personal information, and only to the extent necessary to perform their duties. Financial transaction records in MYR are retained as required by applicable Malaysian law.
Information Sharing & User Rights
Sharing with Third Parties
2nd does not sell, rent, or disclose users’ personal information to third parties for marketing. We only share data under the following circumstances:
- To payment processors and technical service providers essential for platform operations, under strict confidentiality agreements.
- When required by law or competent Malaysian authorities.
- In situations where disclosure is necessary to protect user safety or prevent fraud.
Your Rights as a User
As a 2nd platform user, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You have the right to request corrections to inaccurate or incomplete information.
- Erasure: You may request the deletion of your account and personal data, subject to applicable legal requirements.
- Objection: You have the right to object to the processing of your data for certain purposes such as direct marketing.
Policy Changes & How to Contact Us
2nd reserves the right to modify or update this Privacy Policy at any time. Material changes will be notified to users via in-platform notices or emails to registered addresses. The last updated date is always displayed at the top of this page. Continued use of the platform after changes implies acceptance of the updated policy.
If you have any questions, concerns, or want to exercise your data privacy rights, please contact the 2nd team at:
- Email: [email protected]
- Pages Frequently Asked Questions For quick answers to common questions.
Our team will strive to respond to all privacy-related inquiries within a reasonable timeframe. For unresolved complaints, you have the right to escalate to the relevant data protection authority in Malaysia.
Still Have Privacy Questions?
Visit our FAQ page or register an account to start a safe gaming experience with 2nd.